Introduction
Zenacle Solutions ("we", "our", or "us") values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, register for our courses or workshops, contact us through WhatsApp, or use our services.
Information We Collect
We collect personal information that you provide to us directly through our website forms, registrations, and communication channels.
How We Use Your Information
We use the collected information for various administrative, educational, and service-related purposes:
- Respond to enquiries and support requests
- Process course registrations
- Send workshop details and reminders
- Provide educational services
- Share important updates related to our programs
- Improve our website and services
WhatsApp Communication
By contacting us through WhatsApp, you consent to receive messages regarding:
- Course enquiries
- Registration updates
- Workshop reminders
- Support and customer service
- Payment confirmations
Opt-out option: Users may opt out of further communications at any time by contacting us directly.
Payment Information
Payments may be processed through trusted third-party payment providers such as Razorpay or similar services.
Secure Transactions
We do not store complete credit card, debit card, banking credentials, or payment authentication details on our servers. All transaction details are encrypted and securely handled directly by authorized payment gateways.
Data Security
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, misuse, or alteration.
Data Retention
Personal information is retained only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us: